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Shipping & Returns
Shipping Policy
We ship anywhere in the Continental United States for FREE. Most items ship in 1-2 business days and tracking information will be provided for each shipment.
Return & Exchange Policy
If you are not satisfied with any purchase, no problem. You may return unused items still in the original packaging for a full refund within 30 days of purchase. Please allow 2-3 business days after the item is received back for processing of your refund. You may send any question to info@coolpetitems.com
FAQ
What shipping service do you use?
Most Items are sent via FedEx, UPS or USPS. Very large or heavy items may be sent with a freight carrier.
Are tracking numbers provided?
Yes, a tracking number will be posted to your order within 1 business day of being shipped.
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