Shipping & Returns

Shipping Policy

We ship anywhere in the Continental United States for FREE. Most items ship in 1-2 business days and tracking information will be provided for each shipment.

Return & Exchange Policy

If you are not satisfied with any purchase, no problem. You may return unused items still in the original packaging for a full refund within 30 days of purchase. Please allow 2-3 business days after the item is received back for processing of your refund. You may send any question to info@coolpetitems.com

FAQ

What shipping service do you use?

Most Items are sent via FedEx, UPS or USPS. Very large or heavy items may be sent with a freight carrier.

Are tracking numbers provided?

Yes, a tracking number will be posted to your order within 1 business day of being shipped.